IMEX (Insurance Management Expert System) is a comprehensive end–to-end insurance automation solution, which combines years of diverse experience in software development, best IT practices applied across a spectrum of industries and effective implementation of insurance domain expert knowledge in accordance with business process automation principles, business process design visualization approach and modern user friendly graphical user interface.

  • Supports all lines of general insurance
  • Includes fully integrated front office and back office native applications
  • Easily integrates with external parties with visual and open-standard interfaces

IMEX is distinguished by such unique features as:

  • Expert system approach to insurance automation
  • Concurrence of system architecture and functionality with insurance company’s structure
  • Best in class capabilities to adapt and parameterize business processes to the local business environment, specific needs and requirements of the company
  • Supports all lines of general insurance
  • Packaged products encompassing different lines of business
  • End-to-end solution that covers all back-office and front-office functions and business processes in one single software:
    • Policy Administration (quotation, underwriting, endorsement)
    • Reinsurance
    • Claims Management
    • Hotline Service
    • Sales/Agents Network
    • Distributed Partners Network
    • Analytics Dashboard & MIS Reporting
    • Customer Relationship Management (CRM)
    • Human Resource Management (HR)
    • Accounting & Finance
    • Workflow and Task Management
    • Investment Management
    • User Access Control
    • Audit Log
    • Internal Mailing, etc.
  • Integrated workplace
  • Multilanguage interfaces, documents and data input
  • Multicurrency operations
  • Multiple database platform support
  • Data integrity and business process transparency and controllability
  • Exceptional flexibility, customizability, scalability and security of the system
  • Periodic upgrades of the system in pace with the global industry developments
  • Advanced maintenance and support services bound by SLA.

Key Benefits

IMEX delivers strategic benefits, providing outstanding competitive advantage against competitors, including:

  • Quick and low cost development and deployment of insurance products
  • Operational cost reduction due to automation of routine tasks across all key functional departments
  • Intelligent use of integrated applications and increased productivity of interactions amongst departments, branches, agents and partners
  • Optional configurations for optimized IT infrastructure to provide significant cost savings on hardware and third party software.
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